Privacy Policy of ONYX Electric LLC
Last Updated: 01/10/2024
1. Introduction
ONYX Electric LLC, with its principal place of business at 9408 Amazon Dr, New Port Richey, FL 34655, recognizes the importance of privacy and the sensitivity of personal information. As electrical service providers, we have a professional obligation to keep confidential all information we receive within our client-lawyer relationship. This policy applies to ONYX Electric LLC and to any person providing services on our behalf.
2. Information Collection and Use
In the course of providing electrical services, we collect and use personal information to better serve our clients. This information typically includes but is not limited to, full names, phone numbers, email addresses, physical addresses, and payment details. The primary purpose for collecting this information is to ensure effective communication, appointment scheduling, service provision, and billing processes.
3. Data Collection Methods
Our methods for collecting data include but are not limited to, direct interactions through forms on our website, Facebook forms, and telephonic communications. These methods are designed to be as convenient as possible for our clients while ensuring the accuracy and confidentiality of the information collected.
4. Data Storage and Protection
To safeguard your personal information, we use Housecall Pro, a robust cloud-based platform renowned for its data security measures. Housecall Pro hosts data on Amazon Web Services, ensuring that it is always encrypted, up-to-date, and backed up. The platform also employs industry-standard security practices, including two-factor authentication, to prevent unauthorized access.
5. Data Sharing and Disclosure
We treat all client information with the utmost confidentiality and do not sell or disclose your data to third parties, except as required by law or as necessary to provide you with our professional services. This commitment extends to any consultants and agencies we might use, ensuring that they adhere to our privacy standards.
6. User Rights
We respect your right to control your personal information. As such, clients are entitled to request access to, correction, or deletion of their personal data. To exercise these rights, or if you have any concerns about how we handle your information, please contact us using the details provided above.
7. Policy for Minors
ONYX Electric LLC is committed to protecting the privacy of minors. We do not intentionally collect or maintain information from individuals under the age of 18. If it comes to our attention that a minor’s information has been collected, we will take steps to delete it.
8. International Data Transfers
We operate exclusively within the United States, and our data storage, managed by Housecall Pro, adheres to the data protection regulations applicable within the U.S. There are no international data transfers in our process, ensuring data remains within the U.S. jurisdiction.
9. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory updates. We encourage clients to review it regularly. Changes will be communicated through our newsletter, to which clients can subscribe, or through direct communication for significant changes.
10. Contact Us
For further information about our privacy policy or practices, or to access or correct your personal information, or if you have a complaint about how we handle your data, please contact us at info@onyxelectricfl.com or 727.303.1602.